Fleet managers jumped between maps, tickets and spreadsheets, which slowed time-critical responses. Safety incidents had no standard triage, and city-scale maps made it hard to see what mattered now versus what could wait.
I worked from industry and competitor analysis, a review of violation logs and telematics data, stakeholder goals and a heuristic evaluation of the existing dashboard.
Two layers: now and next
The monitoring layer shows violations, trips, harsh events, fuel efficiency, trends and a driver ranking. The predictive layer shows a 30-day risk level, a projected violations trend and a recommended action such as safety coaching or a shift adjustment.
From reporting to decision support
The dashboard moves from a passive reporting tool to one that helps managers prevent incidents rather than only record them.
