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RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care

RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care

RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care

RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care

RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care

RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care

Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience

Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience

Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience

Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience

Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience

Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience

RefillRX-Product Concpet
RefillRX-Product Concpet
RefillRX-Product Concpet
RefillRX-Product Concpet
RefillRX-Product Concpet

2020/2021 - 2023

Timeline

Product Designer

Role

2020/2021 - 2023

Timeline

Product Designer

Role

Background

Background

The COVID-19 pandemic in 2020 significantly impacted how people accessed healthcare. Long pharmacy lines and concerns about in-person visits posed challenges, particularly for vulnerable populations. RefillRX emerged as a solution to streamline medication management during this critical time. Additionally, the rise of AI technology last year helped to enhance the user experience by providing personalized recommendations and automated refill reminders.

The COVID-19 pandemic in 2020 significantly impacted how people accessed healthcare. Long pharmacy lines and concerns about in-person visits posed challenges, particularly for vulnerable populations. RefillRX emerged as a solution to streamline medication management during this critical time. Additionally, the rise of AI technology last year helped to enhance the user experience by providing personalized recommendations and automated refill reminders.

Understanding the Problem

Understanding the Problem

1

User Personas

A. Busy Professional who manages multiple prescriptions, forgets refills. B. Elderly User who may have difficulty reading prescriptions, needs medication reminders. C. Caregiver who Manages medications for dependents, seeks medication information.

1

User Personas

A. Busy Professional who manages multiple prescriptions, forgets refills. B. Elderly User who may have difficulty reading prescriptions, needs medication reminders. C. Caregiver who Manages medications for dependents, seeks medication information.

1

User Personas

A. Busy Professional who manages multiple prescriptions, forgets refills. B. Elderly User who may have difficulty reading prescriptions, needs medication reminders. C. Caregiver who Manages medications for dependents, seeks medication information.

2

Research Methods

A. User interviews with individuals across different age groups and health needs. B. Usability testing of existing pharmacy apps. C. Analysis of medication adherence research.

2

Research Methods

A. User interviews with individuals across different age groups and health needs. B. Usability testing of existing pharmacy apps. C. Analysis of medication adherence research.

2

Research Methods

A. User interviews with individuals across different age groups and health needs. B. Usability testing of existing pharmacy apps. C. Analysis of medication adherence research.

3

User Pain Points

Busy professionals struggle to remember refills and endure long wait times. Elderly users have difficulty understanding medication instructions and managing refills. Caregivers face challenges managing medications for dependents and require reliable information.

3

User Pain Points

Busy professionals struggle to remember refills and endure long wait times. Elderly users have difficulty understanding medication instructions and managing refills. Caregivers face challenges managing medications for dependents and require reliable information.

3

User Pain Points

Busy professionals struggle to remember refills and endure long wait times. Elderly users have difficulty understanding medication instructions and managing refills. Caregivers face challenges managing medications for dependents and require reliable information.

4

Problem Statement

To design a mobile pharmacy app that simplifies medication management for users by offering convenient refill options, clear medication information, and helpful support features, leading to improved medication adherence.

4

Problem Statement

To design a mobile pharmacy app that simplifies medication management for users by offering convenient refill options, clear medication information, and helpful support features, leading to improved medication adherence.

4

Problem Statement

To design a mobile pharmacy app that simplifies medication management for users by offering convenient refill options, clear medication information, and helpful support features, leading to improved medication adherence.

RefillRX-Product Concpet
RefillRX-Product Concpet
RefillRX-Product Concpet
RefillRX-Product Concpet
RefillRX-Product Concpet

Solutions

Solutions

1

Streamlined Refill Process

Users scan prescriptions or enter medication details for easy refills.

1

Streamlined Refill Process

Users scan prescriptions or enter medication details for easy refills.

1

Streamlined Refill Process

Users scan prescriptions or enter medication details for easy refills.

2

AI Medication Assistant

Users chat with an AI tool to identify medications, understand side effects, and set reminders.

2

AI Medication Assistant

Users chat with an AI tool to identify medications, understand side effects, and set reminders.

2

AI Medication Assistant

Users chat with an AI tool to identify medications, understand side effects, and set reminders.

3

Medication Tracker

Users view medication schedules, track delivery progress, and receive refill notifications.

3

Medication Tracker

Users view medication schedules, track delivery progress, and receive refill notifications.

3

Medication Tracker

Users view medication schedules, track delivery progress, and receive refill notifications.

4

Educational Resources

he AI assistant provides additional information on COVID-19 precautions and medication adherence during a pandemic.

4

Educational Resources

he AI assistant provides additional information on COVID-19 precautions and medication adherence during a pandemic.

4

Educational Resources

he AI assistant provides additional information on COVID-19 precautions and medication adherence during a pandemic.

Design Process

Design Process

1

Ideation

Ideation: Brainstorming focused on user-friendly refill features, AI-powered medication assistance, and informative medication tracking.

1

Ideation

Ideation: Brainstorming focused on user-friendly refill features, AI-powered medication assistance, and informative medication tracking.

1

Ideation

Ideation: Brainstorming focused on user-friendly refill features, AI-powered medication assistance, and informative medication tracking.

2

User Flows & Wireframes

Developed low-fidelity wireframes outlining user journeys for each persona. Ex: Caregiver uploads prescription, receives refill reminder, tracks delivery.

2

User Flows & Wireframes

Developed low-fidelity wireframes outlining user journeys for each persona. Ex: Caregiver uploads prescription, receives refill reminder, tracks delivery.

2

User Flows & Wireframes

Developed low-fidelity wireframes outlining user journeys for each persona. Ex: Caregiver uploads prescription, receives refill reminder, tracks delivery.

3

Prototyping & Usability Testing

Created high-fidelity prototypes for iterative user testing. Gathered feedback on ease of refilling prescriptions, clarity of medication information, and AI interaction.

3

Prototyping & Usability Testing

Created high-fidelity prototypes for iterative user testing. Gathered feedback on ease of refilling prescriptions, clarity of medication information, and AI interaction.

3

Prototyping & Usability Testing

Created high-fidelity prototypes for iterative user testing. Gathered feedback on ease of refilling prescriptions, clarity of medication information, and AI interaction.

Tools

Tools

Figma

Adobe Xd

Adobe Illustrator

Design Solution

Design Solution

1

Streamlined Refill Process

Users scan prescriptions or enter medication details for easy refills.

1

Streamlined Refill Process

Users scan prescriptions or enter medication details for easy refills.

1

Streamlined Refill Process

Users scan prescriptions or enter medication details for easy refills.

2

AI Medication Assistant

Users chat with an AI tool to identify medications, understand side effects, and set reminders.

2

AI Medication Assistant

Users chat with an AI tool to identify medications, understand side effects, and set reminders.

2

AI Medication Assistant

Users chat with an AI tool to identify medications, understand side effects, and set reminders.

3

Medication Tracker

Users view medication schedules, track delivery progress, and receive refill notifications.

3

Medication Tracker

Users view medication schedules, track delivery progress, and receive refill notifications.

3

Medication Tracker

Users view medication schedules, track delivery progress, and receive refill notifications.

Conclusion

Learnings: The user-centered design approach ensured the app caters to diverse needs. The importance of clear communication, informative features, and AI technology in improving medication adherence.

Future Considerations: Integrating with wearable technology for medication reminders. Exploring partnerships with insurance companies for streamlined prescription processing.

Built in Framer

©2024 Mohamed Mostafa

Built in Framer

©2024 Mohamed Mostafa

Built in Framer

©2024 Mohamed Mostafa

Built in Framer

©2024 Mohamed Mostafa

Built in Framer

©2024 Mohamed Mostafa

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