#designsystem
#mobile_application
#artificial_intelligence
#Figma
RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care
RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care
RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care
RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care
RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care
RefillRX - An AI-Powered Mobile Pharmacy App for Convenience and Care
Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience
Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience
Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience
Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience
Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience
Your Pocket-Sized Pharmacy - Born from a Need, Designed for Convenience
2020/2021 - 2023
Timeline
Product Designer
Role
2020/2021 - 2023
Timeline
Product Designer
Role
Background
Background
The COVID-19 pandemic in 2020 significantly impacted how people accessed healthcare. Long pharmacy lines and concerns about in-person visits posed challenges, particularly for vulnerable populations. RefillRX emerged as a solution to streamline medication management during this critical time. Additionally, the rise of AI technology last year helped to enhance the user experience by providing personalized recommendations and automated refill reminders.
The COVID-19 pandemic in 2020 significantly impacted how people accessed healthcare. Long pharmacy lines and concerns about in-person visits posed challenges, particularly for vulnerable populations. RefillRX emerged as a solution to streamline medication management during this critical time. Additionally, the rise of AI technology last year helped to enhance the user experience by providing personalized recommendations and automated refill reminders.
Understanding the Problem
Understanding the Problem
1
User Personas
A. Busy Professional who manages multiple prescriptions, forgets refills. B. Elderly User who may have difficulty reading prescriptions, needs medication reminders. C. Caregiver who Manages medications for dependents, seeks medication information.
1
User Personas
A. Busy Professional who manages multiple prescriptions, forgets refills. B. Elderly User who may have difficulty reading prescriptions, needs medication reminders. C. Caregiver who Manages medications for dependents, seeks medication information.
1
User Personas
A. Busy Professional who manages multiple prescriptions, forgets refills. B. Elderly User who may have difficulty reading prescriptions, needs medication reminders. C. Caregiver who Manages medications for dependents, seeks medication information.
2
Research Methods
A. User interviews with individuals across different age groups and health needs. B. Usability testing of existing pharmacy apps. C. Analysis of medication adherence research.
2
Research Methods
A. User interviews with individuals across different age groups and health needs. B. Usability testing of existing pharmacy apps. C. Analysis of medication adherence research.
2
Research Methods
A. User interviews with individuals across different age groups and health needs. B. Usability testing of existing pharmacy apps. C. Analysis of medication adherence research.
3
User Pain Points
Busy professionals struggle to remember refills and endure long wait times. Elderly users have difficulty understanding medication instructions and managing refills. Caregivers face challenges managing medications for dependents and require reliable information.
3
User Pain Points
Busy professionals struggle to remember refills and endure long wait times. Elderly users have difficulty understanding medication instructions and managing refills. Caregivers face challenges managing medications for dependents and require reliable information.
3
User Pain Points
Busy professionals struggle to remember refills and endure long wait times. Elderly users have difficulty understanding medication instructions and managing refills. Caregivers face challenges managing medications for dependents and require reliable information.
4
Problem Statement
To design a mobile pharmacy app that simplifies medication management for users by offering convenient refill options, clear medication information, and helpful support features, leading to improved medication adherence.
4
Problem Statement
To design a mobile pharmacy app that simplifies medication management for users by offering convenient refill options, clear medication information, and helpful support features, leading to improved medication adherence.
4
Problem Statement
To design a mobile pharmacy app that simplifies medication management for users by offering convenient refill options, clear medication information, and helpful support features, leading to improved medication adherence.
Solutions
Solutions
1
Streamlined Refill Process
Users scan prescriptions or enter medication details for easy refills.
1
Streamlined Refill Process
Users scan prescriptions or enter medication details for easy refills.
1
Streamlined Refill Process
Users scan prescriptions or enter medication details for easy refills.
2
AI Medication Assistant
Users chat with an AI tool to identify medications, understand side effects, and set reminders.
2
AI Medication Assistant
Users chat with an AI tool to identify medications, understand side effects, and set reminders.
2
AI Medication Assistant
Users chat with an AI tool to identify medications, understand side effects, and set reminders.
3
Medication Tracker
Users view medication schedules, track delivery progress, and receive refill notifications.
3
Medication Tracker
Users view medication schedules, track delivery progress, and receive refill notifications.
3
Medication Tracker
Users view medication schedules, track delivery progress, and receive refill notifications.
4
Educational Resources
he AI assistant provides additional information on COVID-19 precautions and medication adherence during a pandemic.
4
Educational Resources
he AI assistant provides additional information on COVID-19 precautions and medication adherence during a pandemic.
4
Educational Resources
he AI assistant provides additional information on COVID-19 precautions and medication adherence during a pandemic.
Design Process
Design Process
1
Ideation
Ideation: Brainstorming focused on user-friendly refill features, AI-powered medication assistance, and informative medication tracking.
1
Ideation
Ideation: Brainstorming focused on user-friendly refill features, AI-powered medication assistance, and informative medication tracking.
1
Ideation
Ideation: Brainstorming focused on user-friendly refill features, AI-powered medication assistance, and informative medication tracking.
2
User Flows & Wireframes
Developed low-fidelity wireframes outlining user journeys for each persona. Ex: Caregiver uploads prescription, receives refill reminder, tracks delivery.
2
User Flows & Wireframes
Developed low-fidelity wireframes outlining user journeys for each persona. Ex: Caregiver uploads prescription, receives refill reminder, tracks delivery.
2
User Flows & Wireframes
Developed low-fidelity wireframes outlining user journeys for each persona. Ex: Caregiver uploads prescription, receives refill reminder, tracks delivery.
3
Prototyping & Usability Testing
Created high-fidelity prototypes for iterative user testing. Gathered feedback on ease of refilling prescriptions, clarity of medication information, and AI interaction.
3
Prototyping & Usability Testing
Created high-fidelity prototypes for iterative user testing. Gathered feedback on ease of refilling prescriptions, clarity of medication information, and AI interaction.
3
Prototyping & Usability Testing
Created high-fidelity prototypes for iterative user testing. Gathered feedback on ease of refilling prescriptions, clarity of medication information, and AI interaction.
Tools
Tools
Figma
Adobe Xd
Adobe Illustrator
Design Solution
Design Solution
1
Streamlined Refill Process
Users scan prescriptions or enter medication details for easy refills.
1
Streamlined Refill Process
Users scan prescriptions or enter medication details for easy refills.
1
Streamlined Refill Process
Users scan prescriptions or enter medication details for easy refills.
2
AI Medication Assistant
Users chat with an AI tool to identify medications, understand side effects, and set reminders.
2
AI Medication Assistant
Users chat with an AI tool to identify medications, understand side effects, and set reminders.
2
AI Medication Assistant
Users chat with an AI tool to identify medications, understand side effects, and set reminders.
3
Medication Tracker
Users view medication schedules, track delivery progress, and receive refill notifications.
3
Medication Tracker
Users view medication schedules, track delivery progress, and receive refill notifications.
3
Medication Tracker
Users view medication schedules, track delivery progress, and receive refill notifications.
Conclusion
Learnings: The user-centered design approach ensured the app caters to diverse needs. The importance of clear communication, informative features, and AI technology in improving medication adherence.
Future Considerations: Integrating with wearable technology for medication reminders. Exploring partnerships with insurance companies for streamlined prescription processing.
